Shipping policy

Shipping Policy for 15 Tango

Last Updated: November 18, 2023

Thank you for choosing to shop with us at 15 Tango. We are committed to providing you with a seamless shopping experience, including transparent and reliable shipping services. Please take a moment to review our shipping policy for 15 Tango, our unique product.

1. Shipping Method:
- All orders for 15 Tango will be shipped using USPS and FedEx, our trusted shipping partners.

2. Shipping Destinations:
- We currently offer shipping for 15 Tango to addresses within the United States.

3. Shipping Times:
- Processing Time: Please allow 5-7 business days for order processing and quality assurance before shipment. This time frame may vary based on order volume and product availability.
- Shipping Time: Once your order has been processed, you can expect your 15 Tango to arrive within 3-7 business days. Shipping times may vary based on your location and any unforeseen delays.

4. Shipping Charges:
- Shipping costs for 15 Tango will be calculated at checkout based on your delivery address and the chosen shipping method. We may offer free shipping promotions from time to time, so be sure to check our website for any ongoing deals.

5. Shipment Tracking:
- Upon shipment, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your order in real-time on our website or through the shipping carrier's website.

6. Delivery:
- All deliveries for 15 Tango will be made to the address provided during the checkout process. Please ensure that the shipping address is accurate and complete to avoid delivery issues.
- Our shipping carrier will make multiple delivery attempts if necessary. If you miss a delivery, they will leave a notification with further instructions for rescheduling or picking up your order.

7. Lost or Damaged Shipments:
- In the rare event that your 15 Tango shipment is lost or arrives damaged, please contact our customer support team immediately by emailing blackhawk@15tango.com. We will work diligently to resolve the issue and either replace your product or provide a refund, as applicable.

8. Order Cancellation:
- If you wish to cancel your order for 15 Tango, please contact us with 1 hour.  Cancellations can only be accommodated before the order is processed for creation. 

9. Returns and Refunds:
- For information regarding returns and refunds for 15 Tango, please refer to our Return and Refund Policy

10. Contact Us:
- If you have any questions, concerns, or need assistance with your order or shipping, please do not hesitate to contact us. Our dedicated customer support team is here to help.

By placing an order for 15 Tango with Avolatus, you agree to abide by the terms and conditions outlined in this shipping policy. We reserve the right to make changes to this policy at any time, so we recommend reviewing it periodically.

Thank you for choosing Avolatus. We appreciate your business and look forward to serving you!